Policies & Procedures

 

The parties agree to the rate and costs of services set forth in the contract.

Any additional days, visits or services shall be paid for at the agreed rate.

Any additional costs for food, supplies, or veterinary fees shall be paid for by the client.

Overnight pet sitting over 3 consecutive days will require 50% of the total amount up front. People who cancel their scheduled trips within 10 days of their booking date will be charged 20% of the total cost.

There is a late fee of 10% for outstanding invoices after 10 days.

Little Friends Pet Sitting shall not be responsible for loss, injury, or death of a pet that the owner has left outside or he client has instructed the pet sitter to allow outside.

All pets are to be healthy and free of communicable diseases to the best of my knowledge. Client will provide specific instructions for medications and health issues currently under the care of a licensed veterinarian.

Little Friends Pet Sitting will make every effort to administer prescribed medications, however, if the pet absolutely refuses to accept treatment from the pet sitter, client authorizes and accepts charges for transporting and fees associated with veterinary administration.

LFPS will not walk dogs that are unruly, choke themselves, or are aggressive towards people or other pets while on a leash.

LFPS will not answer client’s phone and is not responsible for important calls that may have been missed while the owner was away.

LFPS reserves the right to deny or terminate service for any reason, including but not limited to inhumane treatment, unsanitary conditions, safety concerns, and non-payment of services.

LFPS is not responsible for wilted, dead or unhealthy plants. While we will make every effort to follow our clients’ precise written instructions, we can not guarantee favorable results. Please place all plants on waterproof surfaces and in plain sight.

LFPS shall not be held responsible for any damage to the home or property unless such damage is a result of gross negligence on the part of the pet sitter. This includes but is not limited to electrical problems, leaks, and acts of nature. In these situations, we will attempt to contact the client, followed by any emergency contact before making a subjective decision with regard to dealing with the particular problem.

LFPS agrees to provide the services stated in the contract in a reliable and trustworthy manner. In consideration of these services, the client agrees to waive any and all claims against “Little Friends” unless arising from gross negligence on the part of “Little Friends”.

An initial consultation is free and an essential part of our service. There is a $10.00 fee for any follow-up visits required by the client prior to the 1st day of service.